What We Collect
When you interact with Anchor & Field's services — including The Recovery Line — we may collect your name, phone number, business information, and the content of text message conversations exchanged through our systems.
How We Use It
- To operate the missed-call text-back and lead qualification system on your behalf
- To send you and your customers automated appointment and follow-up messages
- To generate weekly recovery reports for your business
- To communicate with you about your account and our services
SMS & Text Messaging
By providing your phone number and using our services, you consent to receive text messages related to lead communication, appointment scheduling, and service updates. Message and data rates may apply. Reply STOP at any time to opt out of text messages, or HELP for assistance.
What We Don't Do
We do not sell, rent, or share your personal information or your customers' information with third parties for marketing purposes. Information is used solely to operate the services you've engaged us for.
Data Storage & Security
Data collected through our systems is stored using industry-standard providers (including Twilio and Google) and reasonable security practices are used to protect it. No system is 100% secure, and we cannot guarantee absolute security of transmitted data.
Your Rights
You may request access to, correction of, or deletion of your data at any time by contacting us directly.
Contact
Questions about this policy can be directed to parnell@anchorandfield.co.